A booking platform across 12 locations
Signup, payment, waivers, reminders and certification delivery, mapped first and then built as one system, for CPR Syndicate.
- Next.js
- Supabase
- Stripe
- GoHighLevel
- n8n
136bookings in 14 days
687runs, zero errors
Track record
Built, shipped, still running.
Every system on this page was designed, built and shipped by Cercie Florano. No agency behind the curtain, nothing handed to a freelancer.
- 257,907Lines of code writtenacross every repository
- 1,490Commits shippedto production or a client
- 14Production repositorieseach one live
- 90Database migrationsschema changes, run for real
- 55Automation workflowslive across 3 n8n instances
- 687Automated runs, zero errorsin production
Engineering figures measured from the repositories on 3 November 2026. It re-measures itself every morning.
A booking platform across 12 locations
Signup, payment, waivers, reminders and certification delivery, mapped first and then built as one system, for CPR Syndicate.
- Next.js
- Supabase
- Stripe
- GoHighLevel
- n8n
136bookings in 14 days
687runs, zero errors
First contact on Instagram, Messenger and SMS
Matches products from the catalogue, quotes pricing and delivery zones, hands hot leads to the team and stops the moment a person should take over. For a luxury event-furniture brand.
- GoHighLevel
- n8n
- Meta Graph API
- Claude
175conversations in 9 days
< 1 minresponse, 24/7
A rental marketplace with a partner network
A rental site with a live booking calendar, and a partner network that matches inbound leads to owners by zip code. Built on the demand the business had been turning away.
- Next.js
- Supabase
- Stripe
- GoHighLevel
A multi-tenant outbound platform
Tenant isolation on every read and write, usage metering and token billing, bring-your-own-credential onboarding, deliverability controls, and a daily self-check that pages the moment anything crosses a tenant line.
- Next.js
- Supabase
- Cloudflare Workers
- Claude
An analytics platform for a private trading community
Membership-gated access, live market data, pattern alerts and an AI query assistant, with the isolation review to go with it.
- Next.js
- Supabase
- Vercel
An AI teammate for a consumer brand
A product-research agent grounded in the company's own material, so routine questions stop interrupting whoever happens to know the answer.
- Claude
- Supabase
- n8n
A voice intake line, rebuilt after real calls
The conversation flow mapped, shipped, then redrawn against what real callers did: tighter branches, earlier handoffs, fewer dead ends.
- VAPI
- GoHighLevel
- n8n
A lead-reactivation system with AI calling
Dormant leads called, qualified and written back into the CRM with the outcome, so a person only picks up the warm ones.
- Next.js
- GoHighLevel
- Supabase
A mastermind site with a live market terminal
Live market data on the page, application and opt-in forms wired straight into the client's CRM through their automation layer.
- Next.js
- n8n
- Vercel
A market-alert bot for a trading community
Watches price levels and posts to the community the moment one is hit, with a dashboard to manage the levels.
- Node
- Railway
- Cloudflare
- Discord API
The consultancy's own operating dashboard
Agents hub, content engine, proof module, booking flow and scoreboard in one place, so the business runs the way it tells clients to run theirs.
- Next.js
- Supabase
- Claude
A content pipeline from transcript to post
Scrape, transcribe, generate, review, publish. Every caption passes a linter before a person ever reads it.
- n8n
- Groq
- Claude
A visual process-map tool
Systems drawn as navigable maps, so a team can see how work moves before anyone is allowed to change it.
- React Flow
- Next.js
This site
A real-time fluid simulation, BPMN maps rendered live from the source files, and an entity graph built for search engines and AI assistants. Measured, not templated.
- Next.js
- WebGL
- bpmn-js
The framework
Your business is water. The system decides how it moves.
Four states. Most businesses are three of them at once.
The mapping
We map your operation before we touch it.
Real BPMN, not a slide. Every step, owner and handoff, so the bottleneck has a name before anything gets built.
Drag to move around a map. Where there are two versions, the arrows flip between the operation as we found it and the operation we rebuilt.
From DM chaos to a routed operation.
Version 1the business as we found it
Version 1 documents the business as we found it — every inquiry, quote, and dispatch running through one person. Version 2 is the redesigned flow: AI first contact, qualification, booking, and delivery hand-offs wired as one system.
The 24 steps in this mapVersion 1
- StartInquiries
- StartData Receive from Shopify
- StepAI Auto Responder that Qualifies w/ Spanish Option
- StepSchedule
- StepAdd Leads To The CRM
- StepTeam Notifications
- DecisionDid They Respond?
- StepShipping Fee/Payment through Shopify
- DecisionDid They Close on The Message
- StepSystem Follow Up/ Nurture Sequence
- WaitAfter delivery or shipping
- StepCollect Customer Information
- StepSend Delivery Schedule
- EventCustomer Redirected to Shopify (Sent Link)
- DecisionQualification Questions: Are they Qualified?/ High Intent
- Steptrigger 24hr SMS + Messenger
- StepContact Delivery Team
- StepShipping Fee/Payment through CRM
- StepUnqualified/ Cold Pipeline
- StepSent Review Request: Google + Shopify
- StepSame Day Delivery w/ Payment
- Endend of client Journey
- StepCRM Tag; Happy Cutomer
- EndEnd of Client Journey (So Far)
Client results
Owners who stopped being the system.
Clients stay unnamed by policy. What follows is the shape of the operation and the numbers it ran in production.
1 / 3
136bookings in 14 days
12locations
687runs
0errors
A multi-location operator
Twelve sites, every booking and every piece of paperwork done by hand, held together by one spreadsheet and one person checking it at night.
We mapped every step a customer takes first, across every location, then built the booking platform underneath it. Checkout, capacity, paperwork and reminders became one flow instead of four.
in production
Methodology
Where does AI live in your business?
Pick any layer to watch it run. This is the shape of the system a client gets.
Client-facing
Internal ops
AI backbone
Client-facing
AI inquiry response
Every DM, WhatsApp and IG message answered in seconds, in your voice.
hey do you have availability saturday?
We do. 11:40am and 3:15pm at the nearer site. Which works?
3:15 works. how much?
That is the standard rate on your plan. Want me to hold 3:15 now?
yes please
Booked. Confirmation and reminder scheduled
Replying now
Testimonial
She handled it within a few weeks and educated my team members as well. So she goes above and beyond her original scope of work.
Justin, owner, CPR Syndicate
Recorded by the client. Thirty-four seconds.
Book a discovery call
Let's find the step that's costing you the most.
We map how work moves today, on the call, and tell you straight whether AI pays here yet.
- 01You talk, we mapFifteen minutes on how work actually moves through the business today.
- 02We name the bottleneckThe step costing the most, in hours and in work that never got done.
- 03You get the mapBack in your hands within 24 hours, yours to keep either way.
November 2026
No pitch deck. Bring your numbers and one process that annoys you.
Pricing
Start with the map. Build from $2,500.
What you get first is not a proposal. It is your whole operation mapped and back in your hands within 24 hours.
Start here
Full Audit + Top 2 High Leverage Automation
From $2,500
Audit back in 24 hours
We audit the whole business, show you where the leverage is, then build the two automations that buy back the most time.
- Full operations audit in 24 hours
- Every process mapped, every bottleneck named
- Where AI pays, and where it does not
- Your two highest-leverage automations live within two weeks of signing
- A prioritised roadmap for everything after it
Go wider
Implementation and Training
Quoted
After your audit
One automation becomes the operating layer. We build across every channel the business runs on and train your team to run it.
- Everything in Full Audit + Top 2 High Leverage Automation
- CRM setup and configuration
- Every channel the business runs on, integrated
- Automation sequences built and tested
- Team training plus 30 days of support
Full build
Full Operations Build
Quoted
After your audit
End to end, including custom software where nothing off the shelf fits. We build it, integrate it, and stay on until it runs on its own.
- Everything in Implementation
- Custom software where off the shelf does not fit
- A custom qualification and response layer
- Dashboards and reporting
- 90 days of post-launch management
FAQ
Frequently asked questions
Still unclear? Bring it to the discovery call. We answer it against your actual numbers.
Ask on a callYour operations map is back within 24 hours of the call. The first automation is live within two weeks of signing. We pick the one that buys back the most time, not the one that demos best.
Yes. Every account, login and workflow is created in your name. If we stopped working together tomorrow, nothing switches off and nothing is held hostage.
We would rather fix what you have than sell you another subscription. If the tool is fine and the process around it is broken, we rebuild the process.
No. We remove the work nobody should be doing, the copying, the chasing, the re-typing, so the same team handles more without the midnight messages.
We tell you. Plenty of bottlenecks are a missing rule or an unclear owner, not a model. Operations first, AI second. We mean it literally.
Ninety minutes of access to how things really run: your inbox rules, your calendar, and the one process that annoys you most. We do the mapping.
Founder-led service businesses doing real revenue but still running manually. Multi-location operators booking by hand, brands drowning in inbound messages, teams held together by group chats and spreadsheets. If the business runs on you and you want that to change, you are who we work with.
Most AI agencies install tools. We start with operations. Every process, handoff and bottleneck gets mapped before a single tool is recommended. AI is one thing we use, not the only thing. If the operation is broken, bolting AI on top just automates the mess faster.
The layer that runs the business, rather than another tool inside it. Most automation ends up as disconnected shortcuts: an automation here, a form there, a spreadsheet holding it together. An AI operating system is one mapped flow instead, where every lead, booking, follow-up and handoff moves through a system you can see, with AI doing the parts that do not need a person and stopping at the parts that do.
Yes, where an agent is genuinely the right answer. An agent handles a job end to end: it reads the inbound message, works out what it is, answers it, books the call and updates the CRM. That is a different thing from a chatbot answering questions off a list. The ones we have built qualify inbound across several channels, match against a real catalog, quote delivery, and hand the conversation to a human the moment it needs one.
GoHighLevel for CRM and automations, n8n for connecting things, Supabase for custom databases, Stripe for payments, and Claude or GPT for AI where it earns its place. We are not locked into one stack. We use what fits the operation.
No. We build everything and train your team to use it. You do not need to know what an API is. You need to know your business.