SwiftStreamBook a call

A proper operating system powered by AI.

We map how your business actually runs, find the step costing you the most, and build the system that runs it without you. Operations first. AI second.

Book a discovery callSee the process maps
  • 687Automated runs with zero errors
  • 175Inbound conversations handled in 9 days
  • 136Bookings processed in the first 14 days
  • 12Locations running on one booking spine

The framework

Your business is water. The system decides how it moves.

Four states. Most businesses are three of them at once.

  • State 01

    Blocked

    One step holds everything. Usually a person answering messages.

  • State 02

    Leaking

    Inquiries arrive and quietly drain away before anyone replies.

  • State 03

    Looping

    The same work redone weekly because nothing was written down.

  • State 04

    Flowing

    Work moves without you. You only touch the decisions.

Methodology

Where does AI live in your business?

Pick any layer to watch it run. This is the shape of the system a client gets.

Client-facing

Internal ops

AI backbone

Client-facing

AI inquiry response

Every DM, WhatsApp and IG message answered in seconds, in your voice.

hey do you have availability saturday?
We do. 11:40am and 3:15pm at the nearer site. Which works?
3:15 works. how much?
That is the standard rate on your plan. Want me to hold 3:15 now?
yes please
Booked. Confirmation and reminder scheduled

Replying now

The mapping

We map your operation before we touch it.

Real BPMN, not a slide. Every step, owner and handoff, so the bottleneck has a name before anything gets built.

Drag to move around a map. Where there are two versions, the arrows flip between the operation as we found it and the operation we rebuilt.

Luxury event rentals

From DM chaos to a routed operation.

Version 1the business as we found it

Version 1 documents the business as we found it — every inquiry, quote, and dispatch running through one person. Version 2 is the redesigned flow: AI first contact, qualification, booking, and delivery hand-offs wired as one system.

The 24 steps in this mapVersion 1
  1. StartInquiries
  2. StartData Receive from Shopify
  3. StepAI Auto Responder that Qualifies w/ Spanish Option
  4. StepSchedule
  5. StepAdd Leads To The CRM
  6. StepTeam Notifications
  7. DecisionDid They Respond?
  8. StepShipping Fee/Payment through Shopify
  9. DecisionDid They Close on The Message
  10. StepSystem Follow Up/ Nurture Sequence
  11. WaitAfter delivery or shipping
  12. StepCollect Customer Information
  13. StepSend Delivery Schedule
  14. EventCustomer Redirected to Shopify (Sent Link)
  15. DecisionQualification Questions: Are they Qualified?/ High Intent
  16. Steptrigger 24hr SMS + Messenger
  17. StepContact Delivery Team
  18. StepShipping Fee/Payment through CRM
  19. StepUnqualified/ Cold Pipeline
  20. StepSent Review Request: Google + Shopify
  21. StepSame Day Delivery w/ Payment
  22. Endend of client Journey
  23. StepCRM Tag; Happy Cutomer
  24. EndEnd of Client Journey (So Far)
See all the process maps

Client results

Owners who stopped being the system.

Clients stay unnamed by policy. What follows is the shape of the operation and the numbers it ran in production.

1 / 3
136bookings in 14 days
12locations
687runs
0errors

A multi-location operator

Twelve sites, every booking and every piece of paperwork done by hand, held together by one spreadsheet and one person checking it at night.

We mapped every step a customer takes first, across every location, then built the booking platform underneath it. Checkout, capacity, paperwork and reminders became one flow instead of four.

in production

Track record

Built, shipped, still running.

Every system on this page was designed, built and shipped by Cercie Florano. No agency behind the curtain, nothing handed to a freelancer.

  • 251,797Lines of code writtenacross every repository
  • 1,702Commits shippedto production or a client
  • 15Production repositorieseach one live
  • 88Database migrationsschema changes, run for real
  • 22Automation workflowsverified 26 Aug 2026
  • 687Automated runs, zero errorsin production

Engineering figures measured from the repositories on 16 September 2026, by a script anyone with the repositories can re-run.

Booking platformlive

A booking platform across 12 locations

Signup, payment, waivers, reminders and certification delivery, mapped first and then built as one system, for CPR Syndicate.

  • Next.js
  • Supabase
  • Stripe
  • GoHighLevel
  • n8n
136bookings in 14 days
687runs, zero errors
Inbound AI agentlive

First contact on Instagram, Messenger and SMS

Matches products from the catalogue, quotes pricing and delivery zones, hands hot leads to the team and stops the moment a person should take over. For a luxury event-furniture brand.

  • GoHighLevel
  • n8n
  • Meta Graph API
  • Claude
175conversations in 9 days
< 1 minresponse, 24/7
Marketplacelive

A rental marketplace with a partner network

A rental site with a live booking calendar, and a partner network that matches inbound leads to owners by zip code. Built on the demand the business had been turning away.

  • Next.js
  • Supabase
  • Stripe
  • GoHighLevel
SaaS platformlive

A multi-tenant outbound platform

Tenant isolation on every read and write, usage metering and token billing, bring-your-own-credential onboarding, deliverability controls, and a daily self-check that pages the moment anything crosses a tenant line.

  • Next.js
  • Supabase
  • Cloudflare Workers
  • Claude
Analytics platformlive

An analytics platform for a private trading community

Membership-gated access, live market data, pattern alerts and an AI query assistant, with the isolation review to go with it.

  • Next.js
  • Supabase
  • Vercel
Internal AIlive

An AI teammate for a consumer brand

A product-research agent grounded in the company's own material, so routine questions stop interrupting whoever happens to know the answer.

  • Claude
  • Supabase
  • n8n
Voice AIlive

A voice intake line, rebuilt after real calls

The conversation flow mapped, shipped, then redrawn against what real callers did: tighter branches, earlier handoffs, fewer dead ends.

  • VAPI
  • GoHighLevel
  • n8n
Reactivationlive

A lead-reactivation system with AI calling

Dormant leads called, qualified and written back into the CRM with the outcome, so a person only picks up the warm ones.

  • Next.js
  • GoHighLevel
  • Supabase
Community sitelive

A mastermind site with a live market terminal

Live market data on the page, application and opt-in forms wired straight into the client's CRM through their automation layer.

  • Next.js
  • n8n
  • Vercel
Alert botlive

A market-alert bot for a trading community

Watches price levels and posts to the community the moment one is hit, with a dashboard to manage the levels.

  • Node
  • Railway
  • Cloudflare
  • Discord API
Operations dashboardlive

The consultancy's own operating dashboard

Agents hub, content engine, proof module, booking flow and scoreboard in one place, so the business runs the way it tells clients to run theirs.

  • Next.js
  • Supabase
  • Claude
Content enginelive

A content pipeline from transcript to post

Scrape, transcribe, generate, review, publish. Every caption passes a linter before a person ever reads it.

  • n8n
  • Groq
  • Claude
Process mapslive

A visual process-map tool

Systems drawn as navigable maps, so a team can see how work moves before anyone is allowed to change it.

  • React Flow
  • Next.js
This websitelive

This site

A real-time fluid simulation, BPMN maps rendered live from the source files, and an entity graph built for search engines and AI assistants. Measured, not templated.

  • Next.js
  • WebGL
  • bpmn-js

Testimonial

She handled it within a few weeks and educated my team members as well. So she goes above and beyond her original scope of work.

Justin, owner, CPR Syndicate

Recorded by the client. Thirty-four seconds.

Book a discovery call

Let's find the step that's costing you the most.

Thirty minutes. We map how work moves today, on the call, and tell you straight whether AI pays here yet.

  1. 01You talk, we mapFifteen minutes on how work actually moves through the business today.
  2. 02We name the bottleneckThe step costing the most, in hours and in work that never got done.
  3. 03You get the mapBack in your hands within 24 hours, yours to keep either way.
September 2026

No pitch deck. Bring your numbers and one process that annoys you.

Pricing

Start with the map. Build from $10,000.

What you get first is not a proposal. It is your whole operation mapped and back in your hands within 24 hours.

Start here

First Automation

From $10,000

Audit back in 24 hours

We audit the whole business, show you where the leverage is, then build the single automation that buys back the most time.

  • Full operations audit in 24 hours
  • Every process mapped, every bottleneck named
  • Where AI pays, and where it does not
  • Your highest-leverage automation live within two weeks of signing
  • A prioritised roadmap for everything after it
Book a call

Go wider

Implementation and Training

Quoted

After your audit

One automation becomes the operating layer. We build across every channel the business runs on and train your team to run it.

  • Everything in First Automation
  • CRM setup and configuration
  • Every channel the business runs on, integrated
  • Automation sequences built and tested
  • Team training plus 30 days of support
Book a call

Full build

Full Operations Build

Quoted

After your audit

End to end, including custom software where nothing off the shelf fits. We build it, integrate it, and stay on until it runs on its own.

  • Everything in Implementation
  • Custom software where off the shelf does not fit
  • A custom qualification and response layer
  • Dashboards and reporting
  • 90 days of post-launch management
Book a call

FAQ

Frequently asked questions

Still unclear? Bring it to the discovery call. We answer it against your actual numbers.

Ask on a call

Your operations map is back within 24 hours of the call. The first automation is live within two weeks of signing. We pick the one that buys back the most time, not the one that demos best.

Yes. Every account, login and workflow is created in your name. If we stopped working together tomorrow, nothing switches off and nothing is held hostage.

We would rather fix what you have than sell you another subscription. If the tool is fine and the process around it is broken, we rebuild the process.

No. We remove the work nobody should be doing, the copying, the chasing, the re-typing, so the same team handles more without the midnight messages.

We tell you. Plenty of bottlenecks are a missing rule or an unclear owner, not a model. Operations first, AI second. We mean it literally.

Ninety minutes of access to how things really run: your inbox rules, your calendar, and the one process that annoys you most. We do the mapping.

Founder-led service businesses doing real revenue but still running manually. Multi-location operators booking by hand, brands drowning in inbound messages, teams held together by group chats and spreadsheets. If the business runs on you and you want that to change, you are who we work with.

Most AI agencies install tools. We start with operations. Every process, handoff and bottleneck gets mapped before a single tool is recommended. AI is one thing we use, not the only thing. If the operation is broken, bolting AI on top just automates the mess faster.

The layer that runs the business, rather than another tool inside it. Most automation ends up as disconnected shortcuts: an automation here, a form there, a spreadsheet holding it together. An AI operating system is one mapped flow instead, where every lead, booking, follow-up and handoff moves through a system you can see, with AI doing the parts that do not need a person and stopping at the parts that do.

Yes, where an agent is genuinely the right answer. An agent handles a job end to end: it reads the inbound message, works out what it is, answers it, books the call and updates the CRM. That is a different thing from a chatbot answering questions off a list. The ones we have built qualify inbound across several channels, match against a real catalog, quote delivery, and hand the conversation to a human the moment it needs one.

GoHighLevel for CRM and automations, n8n for connecting things, Supabase for custom databases, Stripe for payments, and Claude or GPT for AI where it earns its place. We are not locked into one stack. We use what fits the operation.

No. We build everything and train your team to use it. You do not need to know what an API is. You need to know your business.